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The trend in HR is clear. Self-service, automation and the establishment of shared service centers over the last 10 years have definitively altered the character of the HR function. We now refer to HR services, the term business partner is being increasingly used, and policy departments are evolving into centers of expertise. Discussions of these changes within HR regularly include references to David Ulrich. Without doubt, the influence he has had on the way in which HR functions are organized across the world is deserving of respect and admiration. At the same time, however, it is a profound mark of weakness that, within the HR world, discussion focuses on a single theory of HR organization. In addition, translating this theory into practice has proven to be a Herculean task in de facto terms.

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Auteur(s): G. Braam MSc en S. Meijboom MSc,| Gepubliceerd in: ihrim.org | Datum: dec. 2009/jan. 2010